Open to part-time remote roles
I'm Cynthia, a remote virtual assistant with 5+ years in admin support, HR, and customer service for US-based executives and teams. I keep calendars, inboxes, and travel in order, recruit and onboard new hires, and look after customers from first inquiry to resolution. I use Claude to automate the repetitive parts.
This is how I would structure routine work for a client. Select a type of work to highlight it.
Measured outcomes from my administrative and virtual assistant work.
Managed 200+ meetings a month and kept calendars in sync across several departments.
Compared flights, hotels, and car rentals before booking, without downgrading the accommodations.
Prepared expense reports and organized financial data in Google Sheets. Reimbursements came through faster.
Coordinated partners and collaborations, which raised partner engagement by 20% and widened campaign reach.
Supported email campaigns, invoicing, and daily time record tracking. Financial accuracy improved too.
Coordinated daily meetings and executive schedules for the whole team.
Feedback from people I've worked with directly.
“What I value most about working with Cynthia is her total independence; I never have to ‘babysit’ her. She tells me exactly what is being done and what she needs from me to move forward. It is a huge relief to work with someone who takes full ownership of their role.”
“Cynthia has been an incredibly valuable asset for our company since she joined a few years ago. Her commitment and dedication to delivering results has motivated the team and driven great success in each role she's been in. From starting as a Frontline agent, she's been able to move up within the company due to her hard work and efforts and it's been a pleasure working with her!”
“Cynthia is a quick learner and thorough with the projects set before her. I've had the pleasure of working with her over the years and seeing her skill sets grow within project management, automations, and beyond. Her attention to detail and proactive communication really sets her apart.”
“Cynthia is doing very well. She is very responsive to me and to our teammates and colleagues.”
Select any image to view it full size. Names and confidential details are blurred.
My workstation during a SkyeVantage shift. The monitor shows the supplier contact sheet I keep up to date, color-coded by supplier and confirmation status. The laptop shows the SkyeVantage CRM's Material Suppliers list, which I use to confirm orders, pricing, and delivery timelines before scheduling installers. Contact emails are blurred.
Built with Claude for JustSimply Marketing's HR team. Pick a document type, fill in the contractor's details, then download or email the finished document. It covers contractor agreements, amendments, project and training agreements, plus certificates and payslips. The pay schedule is worked out from the start date, including cut-offs, probation dates, and paydays, and the contract follows when any date changes.
A dashboard that summarizes JustSimply Marketing's Growth Form submissions by department and by quarter. It shows 448 all-time submissions, the top submitters, and the share of each tier. Employee names are blurred.
I work the inbox down to zero every day. Filters and labels send recurring mail, like campaign applicant alerts, Asana updates, and receipts, out of the inbox and into its own folder. That leaves the inbox for messages that need a reply, which I answer, file, or turn into a task the same day. The screenshot shows one label holding 347 automated notifications that never cluttered the inbox. Names and message previews are blurred.
A board for running a client's monthly user-generated content campaigns from kickoff to final approval. Each campaign moves through columns for campaign start, in progress, video edits, review, and final editing, with owners, due dates, and invoice tracking on each card. Client names, collaborators, and attachments are blurred.
A week on an executive calendar: back-to-back meetings, in-person visits, and travel, coordinated in one place. The details are blurred for confidentiality, so the density is what you see here.
Each type of work below matches the colors in the sample week above.
Inbox management, drafting replies, stakeholder communication, and meeting follow-ups.
Executive calendar management, meeting coordination, and global travel planning.
Expense reports, invoicing support, and organized financial data in Google Sheets.
Affiliate and influencer coordination, email campaign support, appointment setting, and lead tracking.
Claude for drafting, summarizing, and research, plus SOPs and workflows that run the same way every time.
Full-cycle recruitment, onboarding, employee records, and HR documentation.
I use Claude to get routine work done faster. I review everything before it goes out under your name.
Built an HR Desk that turns a few inputs into contracts, certificates, and payslips. See it in my work.
Emails, replies, and documents written faster, then edited so they sound like you.
Long email threads, meeting notes, and documents boiled down to what needs a decision.
Options for flights, vendors, tools, and leads compared side by side before I recommend one.
Repeat tasks written down step by step, so anyone on the team can follow them.
A reusable set of prompts for your recurring tasks, so results stay consistent.
Most recent first.
SkyeVantage, Michigan, USA
Roofing customer support from first inquiry to project completion, back-end project documentation, scheduling, and order tracking, supplier coordination on orders, pricing, and delivery, and installer scheduling to keep jobs on track.
YourRemoteAssistant, Austin, Texas, USA
Executive scheduling, travel coordination, and expense reporting.
JustSimply Marketing, Toronto, Canada
Full-cycle recruitment, SOPs and governance documents, executive calendar management, and an HR document tool built with Claude.
WydeAI, India
Outbound outreach to book qualified sales appointments and CRM lead tracking.
Concentrix, Cagayan de Oro City, Philippines
Phone support, shipment tracking, and refunds with international teams.
Nutritional Growth Solutions Inc, California, USA
Affiliate partnerships, email campaign support, invoicing, and executive schedules.
Jamiak Incorporated, California, USA
Recruitment, onboarding, employee records, training, and supervising Customer Service and Sales teams.
Jamiak Incorporated, California, USA
High-volume inbound support, billing, and delivery inquiries.
SDR College, Pagadian City, Philippines
Cut enrollment processing time by 30% and raised language proficiency scores by 20% on average.
Convergys, Cebu City, Philippines
Customer support, escalations, billing, and upselling Xfinity products.
Major in Human Resources Development and Training. Saint Columban College, Pagadian City, Zamboanga del Sur. Class of 2017.
English: professional working proficiency. Filipino: native proficiency.
Bayanima Chapter, Pagadian City, 2023 to 2024. Set the chapter's direction and led outreach programs, fundraising campaigns, and member engagement.
Saint Columban College, 2014 to 2017. Elected as the longest-serving Executive Vice President.
Given on February 12, 2021 for exemplary leadership and dedicated service in leading Jamiak's Philippine virtual assistants toward above-and-beyond customer service. Presented by Ricky G. Santos, VA Operations Head, and Mike Rollerson, Customer Care Director.
I'm looking for part-time remote work. Send me a note about what you need help with and I'll reply with how I'd approach it. Based in Pagadian City, Philippines (UTC+8).